The Art of Team Communication by Don Rossmoore
Human communication has the power to impart great joy or create conditions that are almost intolerable for those involved in it. In the workplace, our experiences are often among our most challenging since the outcomes can affect our careers and our self-worth, as well as often carrying over to our home life. How could your work communication be more effective? Less anxiety-inducing? And even more joyful?
This book chronicles the common errors in team communication and lays out a series of approaches to understanding and addressing them. It portrays the roles of listening, courage, relatedness, empathy, and compassion. It elucidates practices to cultivate each. The roles of face, voice, posture, and breath are reported. Each section ends with a set of practices to better manage each area of communication more effectively.
Through these practices, your team can remove some of the tension in communication to make everyone happier and more effective.